The Carat Shop Designer Jewellery is exclusive to The Carat Shop Ltd, and can be identified by our logo.
All Jewellery on our website is produced in Sterling Silver,
Silver Plate, Murano Glass, Swarovski Crystal, Shell and Wood.
We are committed to using quality materials from carefully selected
suppliers to ensure our Jewellery is produced to the highest of standards.
We pride ourselves on the production of quality, handmade designer pieces
Many of our designs are limited editions and will only be available for a set period of time.
These items will be marked 'Limited Quantity'.

Using This Site

We have made all efforts to make on-line browsing and shopping at The Carat Shop as user friendly as possible.
Should you decide to buy, simply click on the 'add to basket' icon and follow the instructions given.
You will have the option to continue browsing or to 'check out' and complete your purchase.

Remember to add us to your 'favourites' so you can revisit us as and when it suits you.


Money Back Guarantee

If for any reason you are not entirely happy with your purchase,
please return the item to us in the same condition as received,
in the orginal packaging within 10 working days for a full refund.
We can not accept returns on earrings for hygenie reasons,
however this does not affect your satuatory rights.

Delivery and Payment

We aim to deliver within 2 - 5 days, from receipt of order and payment.
All orders will be delivered by Royal Mail.
Post and Packaging is £1.95.
Should you wish your order to be delivered to someone else e.g a present, Please give their name and address at checkout when instructed. Should you wish to send a message with your gift, please type this in the additional info box at checkout. No orders will be dispatched until payment has been authorised
We accept all major credit and debt cards, including Visa, Mastercard, Delta, Switch and JCB

Security

We are committed to ensuring the strict security and privacy of all information supplied
by our exisiting and future customers.
We use Topshopper to process all on-line payment and personal details,
and benefit from their secure server using SSL encryption.
Topshopper is approved by our UK clearing bank Natwest Streamline.
We make use of SSL encryption. SSL protects all communications with you, so we can take credit card orders,
and protect your personal information, and ensure that hackers do not detect your details.
SSL security makes eavesdropping on the web almost impossible.

Information about the materials that we use:

MURANO GLASS HEARTS

24ct White/Yellow Gold foil wrapped in transparent coloured glass
Each heart is individually handmade in the furnaces of Murano, Italy.


KAREN HILL TRIBE BATTERED SILVER HEARTS

These items are made by The Karen Hill Tribe in Northern Thailand.
Using traditional Tribal methods passed on from generation to generation.
No two pieces are the same, due to the handmade nature of these beautiful hearts.


SWAROVSKI CRYSTAL
Crystal quality is dependent on the production method and the processing of the raw material.
The factor that sets Swarovski crystal apart from other crystal products, is their processing, along with
the superior quality of the cutting and polishing.


STERLING SILVER

Sterling silver is 92.5% pure silver mixed with copper, in order to achieve the requisite hardness
and stability to resist wear and tear, and hold its shape.
This standard is used to assure consistent quality among sterling products.


SILVER PLATED

A very thin layer of silver is bonded through an electrical process to a base metal know as the core.